dmf Lighting Home Products Company Sales Reps Resources
Can we buy direct from dmf LIGHTING?
Only if you are purchasing as an authorized dmf LIGHTING Distributor, Contact dmf LIGHTING or your Sales representative for further assistance.

Who is the agent for my region?
To find out who your local distributor and/or agent is, you can contact dmf LIGHTING at 323-934-7779. You can also contact us by email at sales@dmflighting.com

Where can I buy your lighting products?
 dmf LIGHTING products are widely distributed through electrical wholesalers. Please contact dmf LIGHTING or your local Sales representative for further assistance

How do I get pricing and more detailed information on your product?
 Your local representative can assist you with pricing as well as send you literature on our products. You can see our complete product line by ordering the Catalog or look through our web-site for more detailed information

How can I order product literature?
To order product literature you should contact the respective sales representative for your region. You can also email dmf LIGHTING for further assistance

I want to get a quotation for dmf LIGHTING products. Who should I contact?
In order to receive a pricing quotation for products in your region, please contact the appropriate sales representative or dmf LIGHTING’s Quotations department

How can I purchase your products?
 Contact dmf LIGHTING sales agent for your area. They can direct you to a nearby Electrical Wholesaler, Distributor or Lighting Showroom

How can I get a specification sheet for one of the dmf LIGHTING’s products?
 Once you are logged in, search for the catalog number of the fixture for which you need a specification sheet. If you don't know the catalog number, make selections from the drop-down boxes. From the list of products returned to you, select the appropriate fixture. Once you are in desired catalog page click on the spec sheet icon. You can download all the spec sheet files are available on our website under library

Do you have photometric information for your products?
 Our catalogs include photometric data on lamps and fixtures. IES photometric files are available on our website under Library

How can I get installation instructions or further technical help?
For more assistance with technical questions please call our technical support staff at 800-441-4422 you can also contact us by email at info@dmflighting.com

Do you do lighting layouts, design work?
We perform lighting analysis for our authorized dmf LIGHTING Sales representatives

What is dmf LIGHTING’s warranty policy?
 Merchandise is manufactured according to our high standards and is warranted to be free from defects in material and workmanship for one (1) year from date of delivery. During this period we will, at our option, repair or replace, such merchandise that proves to be defective. This warranty does not apply to products damaged due to accident, tampering, misuse, abuse or abnormal usage and in no event shall dmf LIGHTING's obligation under warranty extend beyond the initial cost of products. This warranty does not cover cost, if any, of reinstallation of products serviced under this warranty.

Are you affiliated with any trade organizations?
 Yes. IES, ALA, NAILD, DLF (Designers Lighting Forum), LIRC, NEMRA, Energy Star

What is the typical lead time for orders; how long will it take for me to receive my shipment?
 80% of all orders can be shipped out within 2 business days from the time the order is received. Our warehouse carries most items in stock; custom or back ordered products generally take 2 weeks to ship

Can you deliver fixtures to a job site?
By contacting Sales staff prior to placing an order, proper shipping/transportation can be arranged to have your fixtures delivered to a specific site

How can I find information about my order status?
You can find information about your order status by either contacting your sales representative or by calling dmf LIGHTING at 800-441-4422. You can also contact us by email at sales@dmflighting.com .

Do you sell lamps or light bulbs?
We sell lighting fixtures, but all the bulbs are available

Do you sell parts for lighting fixtures?
 Only the replacement components for our lighting fixtures

How do I replace the lamps on my fixtures?
 The system should be turned off to change any lamps. Allow several minutes for the fixtures to cool before attempting to re-lamp. Fixtures are labeled with a maximum wattage and lamp type. Lamp wattage should never exceed the indicated wattage.

How many supports do I need for a typical track system?
 In general, supports should be placed approximately every 3 feet along a track. This varies according to the type of system used, the shape of the system, and the number of fixtures the system will carry.

Is your track system compatible with any other manufacturers?
 Yes, our track heads are U.L. listed and compatible with halo and halo compatible brands

How many track heads can be used on your track?
 According to national electrical code, 90W per linear foot of track

What ballast do you supply with your metal halide track heads?
 American brand name electronic ballast

Is your recessed lighting compatible with any other manufacturers?
 Yes, most of our residential recessed trims are compatible with Halo brand

Are your products UL approved?
 Yes. They meet today's standards.

Are any of your recessed products rated for damp location?
Yes, we have a number of recessed products that are rated for damp location in low voltage, line voltage or compact fluorescent styles

What ballast do you supply with your recessed fixtures?
 All our architectural fixtures are supplied with American brand name electronic ballast

What ballast do you supply with your industrial fixtures?
 All our industrial fixtures are supplied with American brand name ballast

Are any of your exit & emergency products rated for wet location?
Yes, we have a number of products which are rated for wet location

Is a self-diagnostics option available on your exit & emergency products?
Yes, please contact the factory for product availability

What is the difference between products supplied with lead calcium battery, and products supplied with a NiCad battery?
NiCad is 2-3 times more expensive than lead calcium. NiCad has a longer service life than lead calcium (12 vs. 5 years). NiCad performs better at colder temperatures. NiCad is more difficult to dispose of than lead calcium

Do you have exit signs approved for New York City?
Our complete product line in exit & emergency approved for New York is now available; please contact the factory for product availability

What is the preferred product to use if supplying emergency power to remotely mount lamp heads?
Any unit with 12VDC output should be used in lieu of units with 6VDC output if the remote lamp head is mounted more than 25 feet from the power unit. Voltage drop at 6VDC can be significant using normal commercial building wire gauges (12-14AWG), thus severely impacting lamp performance

Are any of your products energy star approved?
Yes, please contact the factory for the list of energy star approved products.